Terms & Conditions

Future Cheer Ltd is a company which supplies Cheerleading Competitions, Training, Instructional Courses, Apparel and Goods. Future Cheer's office address is 65 Upper Pillory Down, Little Woodcote Estate, Carshalton, Surrey, SM5 4BP.

Future Cheer Ltd can be contacted on (+44) 0208 669 2555 or by email on tessa@futurecheer.net.

All prices and charges on this site are in UK Pounds. The price includes VAT where applicable or unless otherwise stated. All goods purchased through this website will remain the property of Future Cheer Ltd until they have been paid for in full.

These Terms and Conditions apply to all transactions on this site. Please read them carefully. They do not affect your statutory rights.

Any personal details you type in or submit — such as your name, address and email — will only be used by Future Cheer Ltd to process your order. The information supplied will only be held as long as necessary to fulfil your request or our legal requirements. Future Cheer will not record or keep Credit/Debit Card information on record following a purchase. Your personal information will not be passed onto, sold or shared with any other person or company outside of the company unless Future Cheer is acting as an agent. The information will then be destroyed as soon as practical. Any personal information we collect from you will be used in accordance with the UK Data Protection Act and UK GDPR.

Future Cheer Ltd (we or us) are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. By visiting this site you are accepting and consenting to the practices described in this policy.

For the purpose of data protection law, the data controller is Future Cheer Ltd of 65 Upper Pillory Down, Little Woodcote Estate, Carshalton, Surrey, SM5 4BP.

Information you give us. You may give us information about you by filling in a contact form, creating a profile on our competition or ticket registration system, or by corresponding with us by phone, email or otherwise. This may include your name, address, email address and phone number.

Information we collect about you. With regard to each of your visits, we may automatically collect technical information (IP address, browser type and version, time zone, operating system and platform) and information about your visit (URLs, page response times, download errors, length of visits, page interactions and methods used to browse away from the page).

Information we receive from other sources. We work closely with third parties (business partners, sub-contractors, analytics providers and payment processors) and may receive information about you from them.

Our site uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our site and to improve it. Most web browsers can be set to prevent you from receiving new cookies, notify you before accepting cookies or disable cookies altogether.

We use information held about you to carry out our obligations arising from any contracts entered into between you and us, to provide you with the information you request, to notify you about changes to our service, and to ensure that content is presented in the most effective manner for you and your device.

We may also use information we collect to administer our site and for internal operations (troubleshooting, data analysis, testing, research, statistical and survey purposes), to improve our site, to keep our site safe and secure, and to make suggestions and recommendations about goods or services that may interest you.

We may share your personal information with any member of our group. We may also share your information with selected third parties including business partners, suppliers and sub-contractors for the performance of any contract, and analytics and search engine providers that assist us in the improvement and optimisation of our site.

We may disclose your personal information to third parties in the event that we sell or buy any business or assets, or if we are under a duty to disclose or share your personal data in order to comply with any legal obligation.

The data that we collect from you may be transferred to and stored at a destination outside the United Kingdom (UK) and the European Economic Area (EEA). We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. All information you provide to us is stored on our secure servers.

Unfortunately, transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site, and any transmission is at your own risk.

You have the right to ask us not to process your personal data for marketing purposes. You can exercise this right at any time by contacting us at tessa@futurecheer.net.

Our site may contain links to the websites of our partner networks, advertisers and affiliates. These websites have their own privacy policies and we do not accept any responsibility or liability for them.

You have the right to access information held about you, in accordance with UK data protection law.

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.

This website collects data which allows us to recognise you, your preferences and how you use this website. This saves you re-entering information when returning to this site. Data is collected by cookies from your navigation around this website. If you disable cookies, you will not be able to receive personalised facilities and your progress to check out may take longer.

Competition Spectator Ticket refunds will not be accepted after 24 hours before the start of the event and competition.

The purchase of a Spectator Ticket allows entry to the competition or session on the day specified. Future Cheer's priority is with the spectator and will provide seating at each venue for spectators. Purchasing a Spectator Ticket allows entry to the event and is in no way a guarantee of a seat or that a group or team can all sit together. Spectator Ticket wristbands must be worn at all times on entering the event.

For any further questions please contact bonnie@futurecheer.net.

Individual payments are not accepted. One payment must be made for each program's competition entry. Competition entry fees will not be refunded after the on-time registration deadline for the competition has closed. Refunds prior to the on-time competition entry deadline will only be refunded to the program in the same manner that they were paid. No refunds will be issued to an individual.

Please note: If you have a registration on an event on the date of the on-time deadline — whether this is incomplete, pre-registered or submitted — all registration fees associated with this registration will still be due, regardless of whether you then go on to cancel the registration or withdraw some or all teams/participants from the event.

If you cancel or withdraw teams/participants after the on-time deadline and payment has already been made, you are not eligible for a refund or credit for this. To avoid these instances, make sure that your registration is accurate, or deleted if no longer attending, by the event on-time deadline.

The above does not include spectator tickets, as these will be refunded.

Coaches passes will only be issued to coaches with valid coaching qualifications. Junior Coaches may not take athletes into warm-up unsupervised — there must be a fully qualified coach with them. The registration system will be locked down for adding coaches two weeks prior to each event. No alterations or additions to your coaches can be made to your registration after that date. Any coaches not added at this point in time may be asked to purchase a spectator ticket to gain entry to the event and will not be allowed into warm-up. We may on occasion issue a coach with a Temporary Coaches Pass. Coaches will only be issued with one temporary coaches pass per season.

In the instance of inclement weather, Future Cheer will seek advice from agencies such as the Environment Agency, Local Authorities, Highways England, Traffic Scotland and Traffic Wales regarding safety and best practice. Future Cheer will always do our best to hold the event as planned. In the event that Future Cheer have to cancel an event due to inclement weather, registration fees and spectator tickets will be refunded or can be credited to a program's account and transferred to another event within the same season. If an event goes ahead but a program is unable to attend due to inclement weather, Future Cheer may transfer that program's registration to another event within the same season. Refunds will not be given if the event goes ahead as planned (this does not negate the spectator ticket refund policy above).

Future Cheer reserve the right to refuse anyone from taking photographs and videos at any events and competitions at any time, to protect the privacy of athletes, spectators, teams and programs, and to protect our own employed photographers.

Parents and teachers are welcome to film and photograph their own children and teams using phones and amateur camera equipment. Future Cheer prohibits the filming of teams that you are not affiliated with or those that you do not have express permission from in advance.

The use of flash photography during competition is prohibited as this can produce glare and be distracting for competitors. Flash photography is allowed outside the competition halls and during awards ceremonies at advised photo opportunities.

Use of professional telephoto/long-distance and wide aperture rated camera lenses is forbidden at Future Cheer events unless prior consent has been given. Forbidden professional lens equipment is defined as any lens with a fixed or zoom focal length over 105mm, any lens with an aperture rating of f/2.8 or wider, and all professional telephoto lenses regardless of aperture rating. If you wish to use professional equipment you must apply for a Photo Pass and provide a recent enhanced DBS check.

Any official complaints should be directed to Tessa Crow in writing, either by email to tessa@futurecheer.net or by post to Future Cheer Ltd, 65 Upper Pillory Down, Little Woodcote Estate, Carshalton, Surrey, SM5 4BP.

Questions, comments and requests regarding these terms or our privacy policy are welcomed and should be addressed to tessa@futurecheer.net.